1.1. This document constitutes the general conditions of use and the general conditions of sale of the siteavrilkids.com.

1.2. Access and use of this website are subject to the general conditions of use set out below which you can print by clicking on the "print" icon of the browser or by choosing "print" in the file menu and that you can also download to your hard drive by clicking on the corresponding icon. These conditions of use contain legal information relating to the visit and use of the website www.avrilkids.com, hereinafter referred to as “the Site”.

1.3. We invite you to carefully read our general conditions of use before visiting our Site or using it in any way. By accessing this Site, the pages it contains or the services offered, you expressly acknowledge having read these general conditions of use and you undertake to respect them without any restriction.

2.1. Users of the Avrilkids.com website are informed of the identity of the various parties involved in its creation and monitoring:

• Site editor : The site http://www.avrilkids.com is edited by: Ms. Julie Dwelshauvers, acting under the AVRIL brand, whose operating headquarters is located rue de la Belle Jardinière 447 – 4031 Angleur - Belgium and registered to the ECB under number BE 0731.644.868., hereinafter referred to as "AVRIL kids". Tel: +32 475 22 01 61

• Site hosting : The AVRIL kids store is hosted on Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8, an e-commerce platform which provides us with hosting services as well as IT tools allowing the Customer to make online payments.

3.1. The AVRIL kids Site allows the purchase of children's comforters or any other similar or related product that AVRIL kids decides to put on sale on its site (hereinafter the "Products").

3.2. Buyers or Visitors are hereinafter jointly referred to as “Users”.

3.3. The site is freely accessible to any User.

3.4. The purchase of Products on our site requires acceptance of our general conditions of sale . This acceptance may consist for example, for the User, of checking the box corresponding to the sentence of acceptance of these general conditions, having for example the words “I acknowledge having read and accepted all of the general conditions of the site”. Checking this box will be deemed to have the same value as a handwritten signature from the User. The User recognizes the evidential value of the automatic recording systems of the publisher of this site and, unless he provides proof to the contrary, he waives the right to contest them in the event of a dispute. The purchasing process is described under our general conditions of sale.

3.5. No derogation from these general conditions will bind AVRIL kids, unless it has given its express written consent. Also, any other conditions provided for in a purchase order or any other document emanating from the Buyer, such as its own general conditions of purchase, cannot apply.

3.6. If you do not agree with the content of these general conditions of use, we ask you not to visit or use the Site.

We devote the greatest care to the protection of the personal data that you communicate to us and to their processing in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data. You will find HERE , our regulations regarding the protection of personal data and HERE our cookie policy.

5.1. By using this site, you agree:

• to use the Site or its Services only for the purposes authorized by (a) the General Conditions of Use (b) the General Conditions of Sale of AVRIL kids and (c) any law, regulation or practice or guideline generally accepted in the Territory;
• not to disrupt or interfere with the security of, or take part in any other form of abuse of, the Site, or any services, system resources, accounts, servers or networks connected to or accessible via the Site or related or linked websites;
• not to create or use a false identity on this site;
• not to attempt to gain unauthorized access to the Site;
• not to infringe the intellectual property rights of AVRIL kids or third parties;
• not to reproduce, without the authorization of AVRIL kids, on any medium whatsoever, all or part of the content of the Site;
• not to use personal data to which you may have access via our Site to broadcast unsolicited messages in the email boxes of other Internet users (“spamming”), for any commercial or non-commercial purpose, or in any other unauthorized way ;
• not to upload, send, transmit by email or in any other way any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, threatening to the privacy of others, hateful, racist, or otherwise objectionable.

5.2. In addition, you agree that you are solely responsible for the actions and communications undertaken or transmitted through the Site when purchasing a Product. You thus guarantee, at all times, the veracity and accuracy of the information you provide on the Site.

5.3. You agree to indemnify, defend and hold harmless AVRIL kids, its directors, employees, representatives and suppliers, and all possible third party partners from and against all losses, expenses, claims and costs. possible, including attorneys' fees, arising from any violation by you of these Terms of Use.

6.1. The products are described on the corresponding pages of the website.

6.2. All information indicated on the site is given for information purposes only, and is subject to change. AVRIL kids cannot be held responsible for omissions, inaccuracies or deficiencies in the update, whether due to itself or to third party partners who provide this information. Furthermore, the information on the site is not exhaustive. They are given subject to modifications having been made since they were put online.

6.3. The dimensions, prices, characteristics, photographs, colors, and other data relating to the Products appearing on the AVRIL kids Site or advertisements are approximate indications. This data is only binding if the contract expressly refers to it.

6.4. AVRIL kids cannot be held responsible for any minimal differences that do not affect the essential characteristics of the products.

Opening an AVRIL Kids Account is free.

The steps for your registration are as follows:

• Click on the “sign in” button on the home page of the Site
• Enter a valid email address
• Enter a password (min. 6 characters)
• Confirm your password
• Send your request by clicking on the "Submit" button
• A confirmation email or acknowledgment of receipt of your registration request is sent

Once your account is activated, you can access your order history and place products in your cart for future purchase.

The duration of the account is unlimited. You can always unsubscribe or change your password or your data at any time on your account page.

By creating an Avril Kids account, you expressly accept the conditions of use and the AVRIL Kids Privacy policy.

8.1. Status of buyer : The Buyer must be at least 18 years old and have legal capacity. In the event that he does not meet the required legal age, he must have parental authorization allowing him to place an order on our Site. The Buyer also undertakes to transmit to AVRIL kids via its Website, complete and accurate personal information necessary for the delivery of the Products and invoicing. This information will be processed in accordance with our Privacy policy which you will find HERE .

8.2. AVRIL kids reserves the right to ask the Buyer for any additional information or justification relating to their age. In the event of communication of incorrect information, AVRIL kids cannot be held responsible for the impossibility of delivering the Products.

8.3. Purchasing process : If you wish to purchase one or more product(s) listed on our Website, you can directly view the products on our site and must select each product you wish to purchase and add it to your shopping cart. When you have selected all the products you want to purchase, you can confirm the contents of your basket and place the order.

8.4. As soon as your basket is validated, you will be redirected to a page which includes the details of the products in your basket, their price and delivery options. You will have details of the delivery costs in relation to your order. You will then choose the possible delivery options as well as the payment methods that suit you best. At the end of this summary page, there is a purchase button where it will be specified “ Purchase with payment obligation ”. You must click on this button to confirm and place your order after having previously checked the following boxes: 1) I have read and I accept the general conditions of sale 2) I have read and I accept the conditions relating to the protection of personal data.

8.5. After placing your order, we will send you a confirmation message which will include your order details. You will also receive a message when your order is shipped.

8.6. You agree to obtain invoices for your purchases electronically. Electronic invoices will be sent to your email address referenced during your purchase.

8.7. AVRIL kids will be entitled to refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

The delivered products remain the property of AVRIL kids until they are handed over to the carrier.

10.1. All prices appearing on our site are in euros and include all Belgian taxes (Belgian VAT and other applicable taxes) unless otherwise indicated. They do not include delivery costs which will be specified during the final validation of your order nor any import taxes that may be applicable. AVRIL kids reserves the right to modify its prices at any time. However, the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

10.2. “Our price” displayed on our site includes Belgian VAT. The Buyer undertakes to respect all laws and regulations in its territory relating to the acquisition of our Products. He must ensure that the Product ordered can be legally imported into his country of residence. The Buyer located outside the European Union is informed that he may be required to pay VAT and customs duties on our Products by the Administration of his place of residence. Any additional customs clearance costs will be your responsibility; we have no control over these charges.

10.3. Product availability will be mentioned on our Website next to its description. In the event that any products you have ordered turn out to be unavailable, we will notify you as soon as possible by email and you will not be charged for these products. The Buyer will thus be informed when the Products will be available again. In the event that the products are definitively unavailable or if delivery times exceed 15 days, the Buyer will then have the possibility to modify or cancel his order by email to hello@avrilkids.com within fifteen days at the latest. working days after being informed by AVRIL kids of the status of their order.

10.4. In the event of permanent unavailability and the Buyer's refusal to modify their purchase, AVRIL kids will reimburse the Buyer the amount that would have been debited as soon as possible and at the latest within fifteen (15) days after the date of modification or cancellation of their order. The Buyer will not be entitled to any other compensation following the modification or cancellation of his order.

10.5. The Products will be invoiced at the price displayed at the time your order is placed.

10.6. Prices are displayed in euros and AVRIL kids reserves the right to modify its prices at any time, without notice, it being understood that the price announced when ordering by the Buyer will not be subject to any modification.

11.1. We work exclusively with private carriers.

11.2. To date, the delivery costs are as follows:

Free for Belgium and France

11.3. In the event of withdrawal, the costs of returning the Product(s) are the responsibility of the Buyer (see article 14 below).

11.4. AVRIL kids undertakes to deliver or make available the Products and the Buyer to take delivery at the place and within the time limits prescribed in the order. The Buyer undertakes to notify AVRIL kids or the carrier of any difficulty of access during delivery or of alternative delivery locations if he is not present at the time of delivery.

11.5. If delivery cannot take place, or if the Buyer refuses delivery, the package will be returned to AVRIL kids and the Buyer will be reimbursed within 15 days following receipt of the package by AVRIL kids.

11.6. AVRIL kids cannot be held responsible for the proper execution of the obligations of its external carriers, without prejudice to the rights that the consumer has with regard to them within the meaning of the Code of Economic Law.

12.1. Unless expressly guaranteed in the special conditions of AVRIL kids, the delivery times mentioned on our Site are not strict deadlines. AVRIL kids' liability can only be incurred if the delay is significant and attributable to its gross negligence.

12.2. Delay in delivery cannot, under any circumstances, give rise to cancellation of the order by the Buyer.

12.3. As an indication, delivery times will not exceed 8 days from the day after an order paid for by the Buyer and received by AVRIL kids from Monday to Friday before 12:00 p.m.

13.1. The payment methods authorized on the AVRIL kids Site are as follows:

• Credit cards via Shopify payment
• Paypal

13.2. The Paypal solution allows you to make secure online payments simply by providing an email address previously registered on the Paypal website. At no time will we have knowledge of your bank details. These are kept on Paypal's secure servers. These are the general conditions of use of Paypal which apply to this payment method.

13.3. Bank credit card payments are made using secure transactions provided by the online payment platform provider. AVRIL kids does not have access to any data relating to the user's payment methods. Payment is made directly into the hands of the bank or payment provider receiving payment from the Buyer.

13.4. The total amount to be paid for the order is indicated to the Buyer on the summary page before the final order of the products in their basket. It is up to the Buyer to verify the accuracy of their order and the total price thereof.

14.1. Unless one of the exceptions listed below is applicable, you may withdraw from your order without giving any reason within 14 days from the day after the date on which you, or a third party designated by you (other than the carrier), has taken physical possession of the Products purchased (or of the last good, lot or part if the contract concerns the delivery of several goods or several lots delivered separately).

Exceptions to the right of withdrawal

14.2. If a problem is noted when returning the goods (for example: packaging forming part of the goods damaged, goods incomplete, damaged, soiled, etc.), you do not lose your right of withdrawal but we may claim compensation. The compensation requested must correspond to the damage actually suffered. Your liability is only incurred with regard to the depreciation of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and proper functioning of these goods.

14.3. You must notify us: rue de la Belle Jardinière 447 - 4031 Angleur - Belgium, of your decision to withdraw from your order. You can submit your request online in accordance with these instructions and the form that we provide to you (use this form) to be sent by email to the following address: hello@avrilkids.com

14.4. To meet the withdrawal deadline, simply send your withdrawal request before the 14-day period expires and return your product.

Effects of withdrawal

14.5. We will refund all payments we have received from you, including standard delivery charges (i.e. the cheapest delivery we offer) no later than 14 days from the day you we will be informed of the withdrawal decision. However, we may defer reimbursement until we have received the returned product, at which point the reimbursement must be made without undue delay. Delivery costs will only be refunded if your entire order is subject to withdrawal. If part of your order is returned, only the price of the returned Products will be refunded. ***Return costs are your responsibility (article 14.6) ***

14.6. We will use the same payment method that you used for your initial order, unless you expressly agree to a different method. In any case, this reimbursement will not cause additional costs for you. However, we may withhold reimbursement until we have received the product(s).

14.7. Upon receipt of your withdrawal request, we will send you by e-mail a return slip which you must print and place inside the package as well as a return label to affix to the outside of the package. The return of the Product(s) must be made by the Buyer within fourteen (14) days following communication of their decision to withdraw from their order.

14.8. You must bear the direct costs of returning the product(s). You will be responsible for the depreciation of the value of the product(s) resulting from manipulations (other than those necessary to establish the nature and characteristics of this product(s).

14.9. The risks associated with the return of Product(s) are the sole responsibility of the Buyer.

15.1. Usage reservations : The Buyer (or his agent) is required to check the physical condition of the packaging, the number and contents of the packages at the time of delivery, in the presence of the carrier. Any anomaly concerning delivery (transport damage, missing product or package, broken product, product not in conformity with the order, etc.) must, under penalty of inadmissibility of the request, be indicated on the carrier's delivery slip in the form detailed, explicit, motivated and dated handwritten reservations. The Buyer (or his agent) must sign the delivery slip.

15.2. The Buyer (or his agent) must, at the same time, report these anomalies by sending to AVRIL kids Customer Service, within three (3) working days following the delivery date, an email or registered letter with acknowledgment of receipt. Any complaint received after the deadline will be definitively rejected without possibility of recourse for the Buyer.

16.1. AVRIL kids guarantees that the Products, including their packaging and packaging, comply with the contractual specifications and official standards announced on the Site or in the documentation, that they are suitable for the uses expressly indicated in the Contract, that these Products are of good quality, free from defects and defects in raw materials and workmanship under normal use.

16.2. As a Purchaser of our Products, you benefit from the guarantee on consumer goods provided for by European Directive 1999/44 (transposed in Belgium by the law of September 1, 2004 relating to the protection of consumers in the event of the sale of goods of consumption), also known as the "guarantee of conformity", which protects consumers when the products they purchase contain a lack of conformity as well as the guarantee against hidden defects (hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would have only given a lower price, if he had known about them) of the product and in compliance with the conditions set by law.

16.3. Lack of conformity occurs when it does not correspond to the description given on our Site or if it is not suitable for the uses for which goods of the same type are usually used.

What are the conditions to benefit from it?

16.4. The legal guarantee of conformity benefits all consumers residing in the European Union and they can benefit from it if the professional seller supplies them with a product containing a lack of conformity.

What are your rights ?

16.5. If the product you purchased on our Site contains a defect covered by the conformity guarantee, you have the right to obtain, free of charge, a replacement of the product from us. You also have the right to obtain a reduction in price or termination of the contract in the following cases:

(a) replacement of the product is not possible;

(b) the replacement cannot be implemented within a reasonable time; Or

(c) the replacement cannot be implemented without major inconvenience for the consumer.

16.6. Please note that a minor defect for which replacement is not possible or excessively expensive does not entitle the contract to be terminated.

How long does the legal guarantee of conformity last?

16.7. You benefit from a legal guarantee for two years following delivery of the Product ordered. You will therefore need to provide proof of purchase of your product to be able to benefit from it. Furthermore, you will be required to notify us of the lack of conformity as soon as possible following the discovery of the lack of conformity.

Case of exclusion of the legal guarantee of conformity

16.8. Excluded from the warranty:

• damage to the Product resulting from its normal wear and tear having regard to its nature, function, composition;
• Products which have not been used in accordance with the recommended usage or which have been used too intensively;
• all defects in the Product which may result from poor storage, conservation, or lack of maintenance, non-compliance with maintenance and upkeep requirements, damage caused by external objects, external events such as accidents, shocks, fires, exposure to the sun, bad weather, acts of vandalism, water damage, natural or artificial lights (in the event of discoloration).

16.9. Unless otherwise stipulated, no action for non-compliance may be initiated by the Buyer, by legal or arbitral means, more than 24 months after the arrival of the Products at their destination. Furthermore, any action resulting from hidden defects cannot be brought more than 20 days after the discovery of the defect.

17.1. With the exception of deliveries to Belgium, we decline all responsibility in the event that the delivered item does not comply with the legislation of the country of delivery.

17.2. Our liability cannot be retained in the event of delay or failure to fulfill our contractual obligations if the delay or failure is due to a cause outside our control: fortuitous event or case of force majeure as defined by applicable law or in accordance with the law. case of stock shortage from one of our suppliers. In addition, please note that we will not be held liable in the event of minor differences between the photos presenting the articles and the texts displayed on our Site and the products delivered.

17.3. To the fullest extent permitted by law, AVRIL kids is not responsible for any damage or accident to persons, damage to property, loss of profits, shortfalls or any other direct or indirect damage resulting from negligence of the Buyer in connection with the storage or use of the Products. In any event, if AVRIL kids were to be held liable, for whatever reason and for any damage, direct or indirect, whatever the legal basis invoked, whether contractual, tort or other, it will be limited to the amount of the price paid for the Products which are the subject of the complaint or to the replacement of these Products.

17.4. Unless otherwise provided and to the maximum extent permitted by law, this Site and all of its contents and the information contained therein or relating to it are provided “as is” without warranty of any kind. whether express or implied.

All Products ordered will be packaged adequately for transportation and storage in accordance with AVRIL kids' usual commercial practices.

19.1. The Buyer acknowledges that AVRIL kids remains the exclusive owner of the intellectual property rights on the Products including in particular copyright, rights to designs and models and brand rights as well as all of its know-how. TO DO. In particular, the order by the Buyer of Products, its execution and the delivery of said Products ordered does not entail any assignment, transfer or license of the intellectual property rights or know-how of AVRIL kids to the Buyer. exception of a license of use, non-transferable, non-sublicensable, non-exclusive and limited for the personal use of the Buyer of the Products.

19.2. AVRIL® is a registered trademark belonging to Ms. Julie Dwelshauvers

19.3. Under no circumstances may the Products distributed by AVRIL kids be reproduced or modified and the brands, distinctive signs or logos affixed by AVRIL kids to the Products cannot be altered or removed.

19.4. This website as well as all the elements which compose it, in particular, but without limitation, its presentation layouts, texts, videos, images/photographs of the products, the design and patterns of the products, the brands, the logos, soundtracks, designs, layout, computer programs, databases etc. (collectively referred to as “the Content”) are protected by intellectual property rights and in particular by copyright, trademark law, design law, the right of database producers as well as by any other legislation concerning them. You acknowledge that all Content is the exclusive property of or licensed to AVRIL kids.

19.5. Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way on another computer, server, website or publication or distribution medium for any purpose whatsoever, without the prior written consent of AVRIL kids.

19.6. As part of the use of this Site, AVRIL kids grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license at any time without reason, in order to allow you to access the Site and consult it. and to make a purchase, print or download the offers on a durable medium to the extent that (1) you do not remove the copyright notices from copies of these documents, (2) you use the Site and information obtained for your personal use and you do not copy or post such information on any networked computer or distribute it in any media, (3) you do not make changes to such information .

19.7. The trademark “AVRIL®” is a registered trademark. All other brands mentioned on the Site are and remain the property of their respective owners. Users may not use these Marks without the prior written consent of AVRIL kids or the third party which owns the Mark. This consent may be granted or refused at the sole discretion of AVRIL kids or the owner.

20.1. Each party cannot be held responsible for the non-performance of any of its obligations as long as it proves:

(a) that the non-performance is due to an impediment beyond its control;

(b) and that it could not reasonably be required to foresee this impediment and its effects on its ability to perform its obligations at the time of entering into the contract;

(c) and that it could not reasonably avoid or overcome this impediment or at least its effects.

20.2. For the purposes of the Contract, unforeseeable and unstoppable natural phenomena, any act of war (whether declared or not), invasions, revolutions, insurrections, acts of terrorism, are considered to be force majeure. strikes, accidents, fire, flood, earthquakes and all other events of similar nature or severity.

20.3. The party requesting exemption from liability will inform the other party of the impediment as soon as possible as well as its consequences on its ability to fulfill its commitments, as soon as it becomes aware of it. It must also notify the cessation of the event constituting force majeure.

20.4. The defaulting party who does not communicate any of this information will be liable for damages for the damage that could have been avoided thanks to this information.

20.5. A reason for exemption from liability under this clause exempts the party having not performed its obligation from any liability which may result in the award of damages, from all penalties and other contractual sanctions, with the exception of payment interest on the sums due, for as long and as long as this reason persists.

20.6. If the reasons for the exemption persist beyond two months, each party will be entitled to terminate the contract after having given notice to the other.

21.1. The computerized records kept in AVRIL kids' computer systems under reasonable security conditions will be considered as proof of communications between a Buyer and AVRIL kids.

21.2. AVRIL kids retains the written record of any agreement concluded between AVRIL kids and a Buyer electronically without making these documents available to third parties.

22.1. Connection to the Site implies knowledge and your acceptance of the characteristics and limits of the Internet network, in particular concerning technical performance, response times for consulting, querying or transferring information, the risks of interruption, and more generally, the risks inherent to any connection and transmission on the Internet or on mobile telephone networks, the lack of protection of certain data against possible misappropriation and the risks of contamination by possible computer viruses circulating on the Internet and mobile telephone networks.

22.2. You acknowledge that you have ensured that the technical characteristics of your connection, your hardware and the software you use allow you to access the AVRIL kids site in good conditions.

AVRIL kids cannot under any circumstances be held responsible, without this list being exhaustive:

• the transmission and reception or non-reception of any data and/or information on the Internet or on mobile telephone networks;
• any malfunction of the Internet and mobile telephone networks preventing the smooth completion of a purchase;
• failure of any reception equipment or communication lines;
• loss of any data;
• the operation of any software;
• the consequences of any virus or computer bug, anomaly, technical failure;
• any damage caused to a User's computer or mobile phone;
• any technical, hardware or software failure of any nature, having damaged a User's computer and/or mobile phone.

It is your responsibility to take all appropriate measures to protect your own data on your computer, tablet and/or mobile phone against any attack. AVRIL kids is also only bound by an obligation of means in the presentation of its Products for sale via its website.

The Site is in principle accessible 7 days a week and 24 hours a day, except for interruptions, scheduled or not, for maintenance purposes or in the event of force majeure.

23.1 Establishment of links to the pages of the Site:

All links to the home page or one of the internet pages of the “ avrilkids.com ” Site cannot be established without the prior written consent of AVRIL kids and provided that the mention “AVRIL kids”, or any other equivalent or more precise mention is clearly indicated on the link or near it.

Authorization for the establishment of the links referred to in this article must be requested from the following address: hello@avrilkids.com The request must mention the address of the page (URL) where the link will appear on the third party site. .

23.2. Inclusions and use of frames

Any use or reproduction, even partial, of one of the elements of the Site within a third party site by means of so-called inclusion processes, frames, inlining or any other process of a nature similar are strictly prohibited.

23.3. Links referenced on the Site

The Site may contain links to websites or web pages belonging to third parties. Such sites are provided to you solely for your convenience and information. AVRIL kids provides no guarantee and incurs no liability with regard to third party hypertext links or the content of these sites.

Access to these websites is at your own risk and you acknowledge that these websites may be subject to other conditions of use and other privacy protection provisions than those applicable to this Site.

The fact that Avrilkids does not require the User to strictly apply any of the terms, commitments or conditions which appear in these General Conditions of Use, can never be interpreted as a waiver by AVRIL kids to take advantage of it, nor as an abandonment of its rights, andavrilkids may at any time require from the User the strict and complete application of all or part of the said terms, commitments and conditions of its General Conditions of Use.

The clauses of these general conditions of use must always be interpreted so that they comply with applicable law. However, in the event that the nullity or invalidity of any clause of these general conditions of use is pronounced or noted, this nullity or invalidity will not affect the validity of the other clauses of the general conditions of use. AVRIL kids undertakes, in this case, to replace the canceled clause with a new clause which will pursue the same objective as the void clause and will have, as far as possible, equivalent effects.

For any questions relating to these General Conditions of Use, or to the Products in general presented on this Site, the User is invited to contact AVRIL kids at the following email address: hello@avrilkids.com

or by mail to the following address:

Ms. Julie Dwelshauvers , rue de la Belle Jardinière 447, 4031 Angleur - Belgium

27.1. These Terms of Use are subject to Belgian law (except its conflict of law provisions).

27.2. In the event of any controversy or dispute between you and AVRIL kids arising from or in connection with your use of the Site or AVRIL kids Products, the parties must attempt to resolve this dispute quickly and in good faith within 14 days. from the date of its notification by one of the Parties.

27.3. In the event of inability to resolve this dispute within the aforementioned period, all disputes between you and AVRIL kids will be submitted to the competent court of Liège, Belgium or the courts of the European Union country in which you reside. If you are a consumer and your habitual residence is located in a country of the European Union, you benefit from rights protecting you under the mandatory provisions of the law applicable in your country of residence.

27.4. The European Commission provides an online dispute resolution platform which you can access here: http://ec.europa.eu/consumers/odr/ .

You acknowledge that, notwithstanding any legislative provision to the contrary, any claim or action against us must be brought no later than one year after the cause.

28.1. AVRIL kids reserves the right to modify or correct these general conditions of use at any time and without prior notice.

28.2. AVRIL kids will inform the Buyer or user of the Site of the modification by mentioning on the site the date of the last modification, as well as the latest version available and/or by e-mail.

28.3. The modifications take effect as soon as they are put online on the AVRIL kids website.