Our privacy policy

1. General

AVRIL kids has always been keen to protect the personal data it processes. To this end, AVRIL kids undertakes to fully comply with the regulations in force applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (also entitled “ the General Data Protection Regulation or GDPR ”) and the Belgian law of July 30, 2018 relating to the protection of individuals with regard to the processing of personal data.

We would like to provide you below with information regarding the data we collect, the purposes we pursue when processing your data, the retention period, the rights you have regarding respect for private life and the way in which you can exercise them.

2. Data controller

Ms. Julie Dwelshauvers, domiciled rue de la Belle Jardinière 447 – 4031 Angleur - Belgium and registered with the ECB under number BE 0731.644.868 is responsible for processing your personal data. (hereinafter referred to as “AVRIL kids”).

email: hello@avrilkids.com

This means that Ms. Dwelshauvers defines the purposes and means of processing your personal data.

3. What types of data do we have about you?

You will therefore find here a list of the data that AVRIL kids may have: The personal data that you share with us We process the personal data that you communicate to us yourself spontaneously. This communication may be made by telephone (for example when you call us to ask us a question), in writing, electronically or send us an SMS or e-mail, when purchasing one of our products online. our Products.

This is the following data:

  • Name
  • First name
  • Language
  • Address
  • Phone number
  • E-mail address
  • Possibly your banking details if you make a payment by bank transfer
  • Any other personal data that you have voluntarily communicated to us.
  • Your IP address

4. Purposes and legal bases of processing?

Generally speaking, personal information is only used to enable us to respond to your request following the purchase of one of our products, to communicate with you, to provide, improve or develop our services or products. , to offer you targeted advertising and services/products, to protect ourselves and our customers or partners.

More specifically, we use your personal data to:

  • To carry out our obligations arising from entering into a contract with you or to be able to contact you about your order. The legal basis being the conclusion of an online contract with us and the acceptance of our general conditions of sale;
  • Allow us to improve your use of our site, the legal basis being your consent to the use of our cookies and our legitimate interest in being able to offer you an optimal website;
  • Communicate with you to answer your questions or requests subject to your explicit consent.
  • meet legal and regulatory obligations, the legal basis being the law or regulation which requires us to collect and process the requested processing;
  • send you invitations, promotions, offers, for similar products, customer events, as well as general information about our activities that may be of interest to you. This communication has the legal basis of your explicit consent. Likewise, subject to your prior express consent, we may share your personal information with third party partners, who may send you commercial communications relating to their products and services. However, you can, at any time, refuse these direct marketing communications by notifying us or via the unsubscribe link which will be found in our communication. The legal basis for this processing is your explicit consent;
  • carry out satisfaction studies or surveys in order to adapt and improve our services. The legal basis is your explicit consent;
  • help us establish, exercise or defend legal rights. This may include situations where we need to obtain legal advice in relation to a legal proceeding or we are required by law to retain or disclose certain information as part of the legal proceeding . The basis of our processing is our legitimate interest and compliance with legal and regulatory provisions.

The security of our services and website. In this case, we use your personal data to help us verify the activities of users of our services, our website, in order to ensure security and prevent any potentially illegal activity or in violation of our terms or policies. This processing is based on our legitimate interest in contributing to the security of our services and goods. In the event that the legal basis for the processing is our legitimate interest, AVRIL kids ensures that the impact of the processing on the protection of your privacy is as limited as possible and that, in all cases, the balance between the legitimate interests of AVRIL kids and its partners and the possible impact on the protection of your privacy are not disturbed. If you nevertheless have objections to this processing, you can exercise your right of opposition explained below. AVRIL kids will refrain from selling or renting your personal data to third parties, unless you have authorized it.

5. How long do we keep your data?

We keep your personal data only as long as necessary for the purposes described above. In principle, we will delete your personal data from our systems in the absence of contact with you or after your purchase for an uninterrupted period of 5 years. However, we may keep your personal data for a longer period if the law or regulation requires us to do so.

6. What are your privacy rights?

Your right of consultation

You have the right to be informed at any time by AVRIL kids whether or not your personal data is processed and, if AVRIL kids processes them, to consult this information and receive additional information about:

  • the purposes of the processing;
  • categories of personal data concerned;
  • recipients or categories of recipients (in particular recipients established in third countries);
  • if possible, the retention period or, if this is not possible, the criteria for determining this period;
  • the existence of your privacy rights;
  • the right to file a complaint with the supervisory authority;
  • the information we have about the source of the data if we obtain personal data through a third party; And
  • of the existence of the automated decision-making process.

You also have the right to obtain a free copy of the processed data, in an understandable format. AVRIL kids may request reasonable compensation to cover its administrative costs for any additional copies you request.

Your right to rectification of personal data

You have the right to have incomplete, erroneous, inappropriate or obsolete personal data rectified. To keep your data up to date, we ask you to notify us of any changes, such as a move for example.

Your right to erasure of data (the 'right to be forgotten')

You have the right to have your personal data deleted without unreasonable delay. The Privacy Protection Act, however, places some limits on this right, which is therefore not applicable to all data.

Your right to restriction of processing

You have the right to obtain the limitation of the processing of your personal data and in particular in the context of the use of your data for direct marketing purposes.

Your right to portability of your personal data

You have the right to 'recover' your personal data. The Privacy Protection Act, however, places some limits on this right, which is therefore not applicable to all situations.

Your right to object to the processing of your personal data

You have the right to object, on the basis of your particular situation, to the processing of your personal data. AVRIL kids will cease the processing of your personal data, unless AVRIL kids can prove compelling and legitimate grounds for the processing which are more important than yours or where the processing of the personal data concerns the establishment, exercise or defense of rights in court (for example, filing a request with a court).

7. How can you practically exercise your privacy rights?

You can exercise any prerogative listed in point 9 by submitting a request electronically to hello@avrilkids.com . or in writing to the following address:

rue de la Belle Jardinière 447 – 4031 Angleur - Belgium

In all cases, we provide you with a succinct, transparent, understandable and easily accessible response.

8. Communication to the supervisory authority

You can send complaints relating to the processing of your personal data by AVRIL kids to the Data Protection Authority: https://www.autoriteprotectiondonnees.be The supervisory authority in Belgium can be contacted as follows: next:

9. Security

AVRIL kids has implemented numerous technical, physical and organizational security measures to ensure the integrity, confidentiality and availability of the data of people who interact with AVRIL kids.

AVRIL kids has, in particular, implemented security techniques to protect personal data stored in computer servers against unauthorized access, inappropriate use, alteration, illegal or accidental destruction and accidental loss.

AVRIL kids is committed to a process of continuous monitoring and improvement of its security procedures in order to take into account new technologies or new risks.

AVRIL kids has also put in place contracts and imposed specific obligations with its subcontractors, partners or its staff so that the manual and electronic processing of any personal data is treated in a confidential manner and with appropriate security measures in order to to avoid any misuse of this data. If you suspect misuse, loss or unauthorized access to your personal information, please notify us immediately at the address provided above.

10. Who has access to my personal data?

We share your personal data with the following categories of people:

  • our employees who are required to process your purchase (e.g. the transport service) or the host of our e-commerce platform, on Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8 . They will, however, have access to your data provided that they have a compelling need to know your personal data for the mission requested of them, either on a 'need-to-know' basis;
  • employees of tax administrations or any other public body when the law or any other regulation requires that your personal data be communicated;
  • third-party service providers who work on our behalf including accountants, lawyers, bailiffs, external consultants, auditors, IT service providers, communications companies.

11. Will my personal data be transmitted outside Belgium?

The Avrilkids.com Website is hosted by the company on Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8,. The Company Shopify Inc. respects the principles of personal data protection of the GDPR and acts as a processor of our data.

Apart from the above, AVRIL kids does not in principle transfer any personal data outside of Belgium.

However, if AVRIL kids were to communicate your personal information to countries located outside the European Economic Area, standard contractual clauses adopted by the European Commission would be imposed on the recipient if the protection of personal data does not apply. is not sufficiently protected in the country of destination.

12. Modifications and amendments

We may make changes to this Privacy and Confidentiality Statement from time to time, primarily to adapt to new regulatory requirements. Any changes will take effect immediately upon posting of the updated Privacy and Confidentiality Statement. In the case of a material modification, a notification will be highlighted before they come into force or it will be sent directly to you. When you continue to use our services after the effective date of the amended Privacy Statement, we will consider you to accept those changes.

Cookie Policy

1. What is a Cookie?

We use the following cookies on our site:

a) Essential and technical cookies

These are cookies essential for any navigation. These Cookies are not directly accessed or stored by our site. They also do not contain any data other than your IP address, which is necessary for your navigation on the Internet. These include, for example, Cookies that help you navigate within the Site and return to previous pages or even performance or load balancing cookies.

b) Functionality cookies

Where useful, we may use functionality cookies to remember choices you make on our site. This information is only stored on your workstation and is only used by us anonymously.

c) Statistics and performance cookies

Statistical or analytical cookies collect information about your browsing on our site and allow us to improve usability, content and better adapt the site to your wishes. The statistical analysis is strictly anonymous and allows us to identify the most visited pages, the duration of visits and to know the overall usage habits of the site. This is also the way to detect navigation difficulties on our site and to evaluate the effectiveness of our service offerings.

The pages you visit may also collect information using 'pixel tags' (also called 'transparent gifs'), shared with third parties who are directly involved in our promotional operations and the development of our sites. This information, however, does not allow you to be identified individually,

d) Third party cookies

Our site may present cookies from third-party partners or advertisers. These include cookies from our hosting partner SQUARESPACE which manages the Aprilkids.com sales platform, cookies relating to advertising, statistical analysis or even your interaction with your social media accounts.

Third parties are notified of your visit to our site through their cookies. By storing their cookies on your workstation, these third parties can recognize you during a subsequent visit to their site. Social media cookies (e.g. Facebook, Twitter, Pinterest, Instagram, YouTube) also allow you to share the content of the website visited on your social networks. These cookies may be blocked or deleted by your browser options. Furthermore, we offer you the possibility of refusing these cookies when you visit our site. For more information on the use of your personal data in relation to social networks, and since social network cookies are managed by the publisher of the social network site, we invite you to consult the confidentiality policies of the networks social third parties concerned.

e) Cookies necessary for transaction management

We inform you that when you order, AVRIL kids, SQUARESPACE or our service providers acting on our behalf, may place cookies or collect information relating to your terminal, in particular information (technical attributes) necessary for the recognition of equipment (computer, tablet or mobile phone) in order to allow the identification of your equipment in order to secure transactions (prevention of the risk of fraud). Cookies or “fingerprint” type machine identifiers are used for this purpose.

3. Duration of cookie storage

Most of the cookies we use are session cookies. These cookies make it easier to carry out operations on our site during a browsing session. Your session begins when your internet browser screen opens and ends when it closes. Session cookies are temporary and are deleted as soon as you close your browser.

Other cookies used are permanent cookies. They remain on your hard drive for a predefined period, normally 13 months, or until you delete them. They are activated each time you visit the website that placed this cookie (e.g. cookies placed by social media).

4. Cookie management

You can refuse cookies when the request for acceptance is offered to you. You can also deactivate cookies and oppose their recording by configuring your browser appropriately. Finally, you can delete cookies already installed on your computer or mobile device at any time. To change your browser settings to restrict cookies, below are instructions for the most common web browsers:

For Internet Explorer

  • In Internet Explorer, choose the “Tools” menu then “Internet Options”
  • Choose the “Privacy” tab
  • Under the “Privacy” tab select the desired level using the slider (settings above 'medium' disable cookies).
  • Click “OK”.
  • For more information: Cookies-InternetExplorer

For Mozilla Firefox

  • In “Firefox” choose the “Preferences” menu
  • In the “Privacy and security” tab, select the options that suit you
  • Click “OK”.
  • For more information: Cookies-Mozilla

For Google Chrome browser

  • Click “Settings” at the top of your browser window.
  • then click on “Advanced Settings”
  • In the “Privacy” section, click “site settings”
  • click on cookies
  • you can then choose between:
  • Enable cookies: Next to “Blocked,” toggle the toggle to the on position.
  • Disable cookies: Disable the “Allow sites to save/read cookie data” option.
  • For more information: Cookies-GoogleChrome

For the Safari browser

  • Click "Safari" at the top of your browser window and select the "Preferences" option.
  • Click on “Privacy” then choose your preferences
  • Click “Save”.
  • for more information: Cookies-safari

For the Opera browser

  • Go to Settings then “Preferences”.
  • Click on “Advanced” then choose the “Cookies” tab
  • Then choose your preferences
  • Click “Okay”.

For any additional information on how to delete or control cookies, you can use the Help function of your browser. You can also find out more about cookies and how to control or delete them on the website http://www.allaboutcookies.org/ . For the use and deletion of cookies in mobile phone and tablet browsers, please consult the manual of your electronic device.

5. Additional information

If you have any questions or comments regarding cookies after reading this cookie statement, you can contact us by email at hello@avrilkids.com. or in writing to the following address: rue de la Belle Jardinière 447 – 4031 Angleur - Belgium

6. Changes

AVRIL kids reserves the right to unilaterally modify its cookie policy in order to meet the standards imposed by any applicable law. Changes will be communicated on the website. Please refer to this page from time to time to review any new information that may be added.